Travel Insurance

A comprehensive travel insurance provides you a piece of mind on Your journey

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Comprehensive Protection

Provides protection for your domestic and international travel.

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Package options vary

Package options vary depending on your needs and trip duration

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Easy application process

Purchases can be made independently through OCBC Mobile

Other Benefit

Additional Protection

Visa protection for customers under 70 years old and additional Covid-19 protection to suit your needs

Affordable

Premiums start from IDR 54,000

Partner insurance company

PT Great Eastern General Insurance Indonesia

Further Information

Related information about Travel Insurance

Terms of submitting Travel Insurance

  • Entry Age (on date of travel)
    • Policyholder: Minimum 17 years old
    • Insured:3 months – 75 years old
  • Premium
    • Currency: IDR
    • Payment Period: Single/ Lump sum
    • Premium Amount: Based on trip duration, plan, destination, and selected package
  • Benefits: Travel protection based on trip duration, plan, destination, and selected package
  • Protection will be provided for trips originating from cities in Indonesia.
  • Protection applies to both domestic and international trips. The maximum duration of protection for a single short trip is 90 (ninety) days, and for annual trips is 90 (ninety) days per trip.
  • The insurance coverage will be valid during the period of travel, which starts from the time the Insured leaves their place of residence or office or place of business, to immediately start their journey to the place of departure from cities in Indonesia towards their destination

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Produuct Information Summary

Travel Insurance is an insurance product owned by Great Eastern General Insurance Indonesia, not a product of PT Bank OCBC NISP, Tbk ("OCBC"), and OCBC is not an insurance agent or brokerage firm for Great Eastern General Insurance Indonesia.

PT Asuransi Great Eastern General Insurance Indonesia is fully responsible for the insurance product and the contents of the insurance policy issued. OCBC is not responsible in any way for the insurance product or the contents of the policy issued.

The insurance product is not a bank deposit product and is therefore not included in the government guarantee program or the Deposit Insurance Corporation.

The use of the OCBC logo is solely a manifestation of the collaboration between OCBC and PT Great Eastern General Insurance Indonesia in offering insurance products.

PT Great Eastern General Insurance Indonesia is a general insurance company licensed and supervised by the Financial Services Authority (OJK). Premiums paid include insurance costs and commission fees/service fees for OCBC.


FAQ

Frequently Asked Questions about Travel Insurance

What does GEGI's Travel Insurance cover?
  1. Medical expenses due to accidents while traveling.
  2. Medical expenses and emergency services while traveling.
  3. Travel inconvenience.
  4. Baggage and personal belongings.
  5. Visa Protection.

Where does GEGI's Travel Insurance cover?

Almost all countries worldwide. It is divided into two regions, International and Domestic regions.

If I want to travel to a Schengen area, what package can I purchase?

To meet the minimum requirements of the embassy, if you in age max 69 years old, you can purchase a minimum Worldwide package excluding USA Canada (Silver).

How do I purchase Travel Insurance?

You can access the OCBC Mobile app and make a purchase from the Investment – ​​Bancassurance menu. Once the transaction is successful, you will receive an e-policy via email.

How are insurance premiums paid?

Auto-debit from your OCBC Savings account.

What should I do if I don't receive my Policy Certificate and Terms or want to change the information in my policy due to data input errors?

You can contact the GEGI team immediately.

  • Customer Service:
  • Telephone: +62 21 5723737 (Monday - Friday, 9:00 AM - 5:00 PM WIB)
  • WhatsApp: +62 819 15723737
  • Email: wecare-id@greateasterngeneral.com

If an emergency occurs while I'm abroad, what should I do?

For emergencies, you can contact HealthMetrics Indonesia at +62 (21) 2927 9605.
This service is available 24 hours a day.

How do I submit an insurance claim?

Customers can submit claims by contacting GEGI through:

  • Telephone: +62 21 5723737 (Monday - Friday, 9:00 AM - 5:00 PM WIB)
  • WhatsApp: +62 819 15723737
  • Email: wecare-id@greateasterngeneral.com

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