Reaktivasi OCBC mobile

Step 1

Open OCBC mobile

Click Register

Step 2

Choose button "I Don't have an OCBC Account yet"

Step 3

Click “Apply Account & Activate Nyala”

Click Submit

Step 4

Fill in Personal Data

Complete your personal data

Step 5

If there is a difference in contact information

Check your mobile number and email, or update your data by clicking “Update Data"

Step 6

e-KYC & v-KYC Process

Prepare your ID Card and continue with video verification with the bank

Step 7

Check Data Summary

Re-check the data cummary and click save

Step 8

Create a Password

User ID Setting was successful. Continue by creating a new login password.

Step 9

Successful

OCBC mobile login password was successfully created. Relogin to OCBC mobile to enjoy various features.

Step 1

Open OCBC mobile

Click Register

Step 2

Choose button "I Already Have an OCBC Account"

Step 3

Data Validation

If identity (Debit card/mobile number/email) lost or different, click “ Reset User ID”

Step 4

Fill in personal data

Complete your personal data

Step 5

If there is a difference in contact information

Check your mobile number and email, or update your data by clicking “Update Data"

Step 6

e-KYC and v-KYC Process

Prepare your ID Card and continue with video verification with a bank

Step 7

Check Data Summary

Re-check the data cummary and click save

Step 8

Create a Password

Setting User ID was successfully. Continue with create a new login password.

Step 9

Successful

Login password OCBC mobile successfully created. Login again to OCBC mobile for enjoy various feature.

Step 1

Open OCBC mobile

Login OCBC mobile

Step 2

Input User ID

If you forgot your User ID, choose “Forgot or Haven’t Received User ID Yet?” button

Step 3

Data Validation

If identity (Debit card/mobile number/email) lost or different, click “ Reset User ID”

Step 4

Fill in personal data

Complete your personal data

Step 5

If there is a difference in contact information

Check your mobile number and email, or update your data by clicking “Update Data"

Step 6

e-KYC and v-KYC Process

Prepare your ID Card and continue with video verification with a bank

Step 7

Check Data Summary

Re-check the data cummary and click save

Step 8

Create a Password

Setting User ID was successfully. Continue with create a new login password.

Step 9

Successful

Login password OCBC mobile successfully created. Login again to OCBC mobile for enjoy various feature.

Step 1

Open OCBC mobile

Access your OCBC Mobile, an information section in regards to your inactive account will appear. Choose to see the account status to proceed

Step 2

Click Finansial

In the Financial page, reactivate your account by choosing “click here” in the red box section

Step 3

Make transactions on OCBC mobile

You could reactivate your account by choosing one of the following transaction type: Transfer, Pay & Purchase, or cardless cash withdrawal.

Step 4

Select transaction type

You will be redirected to one of the chosen transaction type, either Transfer, Pay & Purchase, or Cardless Cash Withdrawal.

Step 5

Account reactivation is in process

Once the transaction has been performed, the status will inform that your account reactivation is in process.

Step 6

Account will active 1 x 24 hours

In the homepage, the status will show that your account will be reactivated in the next 1x24 working hours.

Step 7

Wait 1 x 24 hours

In the homepage, the status will show that your account will be reactivated in the next 1x24 working hours.

Step 8

Your account have been reactivated

After 1x24 working hours, the account status in your financial page will disappear, indicating that your account have been reactivated.

Enjoy all OCBC mobile benefits

By reactivating your bank account​

Inactive Account Reactivation Process​

Step 1

Open OCBC mobile

Step 2

Choose button "I Don't have an OCBC Account yet"

Step 3

Click “Apply Account & Activate Nyala”

Step 4

Fill in Personal Data

Step 5

If there is a difference in contact information

Step 6

e-KYC & v-KYC Process​

Step 7

Check Data Summary

Step 8

Create a Password

Step 9

Successful

Step 1

Open OCBC mobile

Step 2

Choose button "I Already Have an OCBC Account"

Step 3

Data Validation

Step 4

Fill in personal data

Step 5

If there is a difference in contact information

Step 6

e-KYC and v-KYC Process

Step 7

Check Data Summary

Step 8

Create a Password

Step 9

Successful

Step 1

Open OCBC mobile

Step 2

Input User ID

Step 3

Data Validation

Step 4

Fill in personal data

Step 5

If there is a difference in contact information

Step 6

e-KYC and v-KYC Process

Step 7

Check Data Summary

Step 8

Create a Password

Step 9

Successful

Step 1

Open OCBC mobile

Step 2

Click Finansial

Step 3

Make transactions on OCBC mobile

Step 4

Select transaction type

Step 5

Account reactivation is in process

Step 6

Account will active 1 x 24 hours

Step 7

Wait 1 x 24 hours

Step 8

Your account have been reactivated

By reactivating your bank account

Inactive Account Reactivation Process

e-KYC & v-KYC Process