1. Apply for individual customer
2. Having an OCBC account
3. Having an E - KTP for Indonesian citizen
4. Fill in personal data & risk profiles, as well as uploading required documents thorugh OCBC mobile

1. Click "Wealth Management" menu
2. Select "Mutual Fund"
3. Upload the required documents and complete the Customer Data
4. Select your account that will be used to invest and click "Agree" to the Terms and Conditions
5. Enter your PIN or SMS Token, then click "next"
6. Check out this video for following steps to open an investment account

1. Click "Wealth Management" menu
2. Then select "Mutual Fund" menu
3. Click "Buy"
4. Select Mutual Fund product
5. Input the transaction data
6. Check the transaction detail, then click "next"
7. Click "Terms and Conditions", then click "Confirm"
8. Enter your transaction PIN or SMS Token, then click "next"
9. Check out this video for following steps to purchase mutual funds via OCBC mobile

You can contact your Relationship Manager to find out the cause of failure. In case you do not know how to contact your RM, please contact Tanya OCBC at 1500-999 or visit the nearest branch of Bank OCBC.

There are two ways to sell or redeem the Mutual Funds, which are through Bank OCBC branch or via OCBC mobile application

Mutual Funds with the types of Money Market, Fixed Income, Balanced, Stock Mutual Fund can be redeemed every bourse day until 01.00 pm.

Information on profit or loss potency of Mutual Funds can be seen via OCBC mobile application by:

1. Click "Wealth Management" menu
2. Select "My Investment" to see the profit/loss potency of your investment products
3. Click the investment products that you have for details on the profit/loss potency for each transaction

Mutual Fund transactions can be done at any time on OCBC mobile, but transactions will be effective in the same day if it is inputted in exchange day before 13.00 WIB. Beyond the time, transaction will be effective on the next exchange day.

The Mutual Funds portfolio is managed by Investment Manager and the investment funds are kept by Bank Kustodian, so that customer funds remain safe. But, keep in mind that there is risk in every investment, so customer should choose investment products in accordance with the risk profile.

Every investment has potensial profit and loss risk, as well as Mutual Funds. Therefore, it is important for customer to know the risk profile and investment strategy before choosing the appropriate Mutual Funds.

Mutual fund is a capital market product, NOT PT. Bank OCBC NISP's (“Bank”) product NOR the Bank’s third-party deposit, thus it is not guaranteed by the Bank and excluded from the government guarantee program or Lembaga Penjamin Simpanan.

Before deciding to invest in Mutual Fund, the customer shall read and understand the contents of documents related to Mutual Fund products (Mutual Fund General Terms and Conditions, prospectuses, and other documents) particularly regarding the investment policies and investment risks including but not limited to risk of decline in principal, market risk, credit risk, liquidity risk, currency risk and risk of political or regulatory changes.

All investment decisions made are responsibility of the customer and the customer is willing to accept all risks arising from the investment.

Past performance is no indicative of future result.

The Bank only acts as a selling agent and the customer releases the Bank, its management and employees from all responsibilities, losses and claims, lawsuits and/or demands in any form from any third party.