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OCBC Digital Invoice Management System

Manage Invoices Conveniently in One Platform

An integrated digital solution to create, send, and receive invoices on a regular basis through the Digital Invoice Management System integrated with OCBC's Virtual Account

Enjoy the Easiness

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Manage Invoices Digitally

Easily create and send multiple invoices at once directly from the dashboard

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Real-time notifications

Send invoice notifications to customers automatically via email, WhatsApp, or SMS

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Automatic Reconciliation

Invoice status will be updated automatically and can be monitored at any time through the dashboard

Further Information

Related information about Digital Invoice Management System

OCBC E-Invoice is a digital billing platform that allows customers to manage and send invoices quickly and efficiently to customers.​

OCBC E-Invoice Features

OCBC Digital Invoice Management System

PintuKelas is an application designed specifically for Schools/Courses & Guardians, equipped with a wide range of features to improve the effectiveness of administrative, communication, and academic activities.

PintuKelas Features

Pintu Kelas

Follow these registration steps:

  1. Make sure you are an OCBC customer, have a Current Account and Virtual Account.
  2. Complete the Digital Invoice Management System service registration form with the right information. Registration forms can only be obtained from OCBC branches.
  3. The registration form is submitted back to OCBC branch officers.
  4. If approved, you can directly use Digital Invoice Management System service

OCBC Digital Invoice

OCBC Digital Invoice

For further information, contact the Relationship Manager or TANYA OCBC at 1500-999 or +62-21-26506300 from abroad (#2 Business Customer), WhatsApp to 08121500999, or email to clientservices@ocbc.id.

FAQ

Frequently Asked Questions about Digital Invoice Management System

What is Digital Invoice Management System?

Digital Invoice Management System is a digital platform service provided by the Bank for Customers, where the Customer can carry out invoice delivery via E-mail, SMS, and/or WhatsApp to their clients, monitor invoice payment status, and oversee reconciliation report on the dashboard, making the process of managing the Customer's invoices to clients or parties collaborating with them becomes more effective and efficient. Benefit the Customer can enjoy:

  • Customers who use the OCBC E-Invoice module will get:
    1. OCBC E-Invoice Dashboard, Customers can manage their invoices on a single dashboard.
    2. Direct notification to the Customer for invoices and Virtual Account ("VA") numbers via E-mail, WhatsApp and/or SMS.
    3. Automatic reconciliation of each report invoice payment in real-time and can be downloaded at any time when needed.
  • Customers who use the PintuKelas module will get:
    1. PintuKelas Dashboard, Customers can manage invoices as well as information and announcements on one dashboard.
    2. PintuKelas Application for Parents of Students.
    3. Direct notification to Parents for invoices and Virtual Account ("VA") numbers and information or announcements through the PintuKelas application.
    4. Automatic reconciliation of each report invoice payment in real-time and can be downloaded at any time when needed.
How to register for OCBC E-Invoice / PintuKelas?

Registration for OCBC E-Invoice and PintuKelas can be done in the following ways:

  • Customers are required to open/already have an OCBC account.
  • Customers have been given an explanation regarding the OCBC E-Invoice or PintuKelas module by the Bank.
  • Customers fill out the Registration Form and agrees to the General Terms and Conditions of the Digital Invoice Management System Service provided by the Bank. Registration forms can only be picked up at OCBC branches.
  • After Customers complete the registration process and submit the Registration Form back to the OCBC branch, Customers will be sent a notification regarding the successful registration via the Customer's e-mail written at the time of registration for Digital Invoice Management System. Registration approval period depends on the completeness and accuracy of the information submitted by the Customer.
  • Once the entire registration and approval process is complete, the platform is ready to use.
When can OCBC E-Invoice or PintuKelas be used?

Digital Invoice Management System can be used immediately after the Customer activates and receives an E-mail notification that the registration process has been successful.

What should the Customer do after successfully registering in the Digital Invoice Management System (OCBC E-Invoice/PintuKelas)?
  • Customers who use OCBC E-Invoice are required to do the following, namely:
    1. Creating Password, following these steps:
      Super Admin (who is registered on the registration form) enters OCBC E-Invoice Platform link sent to e-mail or WhatsApp, (using the user's mobile number or PIC E-mail) then creates a new password according to the terms & conditions.
    2. Create a Product name/list that will be billed to the Clients on the Product page.
  • Customers who use PintuKelas are required to do the following, namely:
    1. Creating Password, following these steps:
      Super Admin (who is registered on the registration form) enters OCBC PintuKelas Platform link sent to e-mail or WhatsApp, (using the user's mobile number or PIC E-mail) then creates a new password according to the terms & conditions.
    2. Register an additional PIC account for each role on the Staff/teacher menu (users are divided into 3 roles, namely: finance staff, admin staff and teacher). Register Parents account on the Parent/student menu.
How to create an invoice to be billed to a Client?

Customers who use OCBC E-Invoice module:

  • Register Client in OCBC E-Invoice module
  • Download invoice excel template
  • Fill in the data required to submit an invoice
  • Upload to OCBC E-Invoice dashboard

Customers who use PintuKelas module:

  • Register Parents in PintuKelas module
  • Download invoice excel template
  • Fill in the nominal price to be billed in the product component column
  • Upload to the Sent Bill menu on PintuKelas dashboard
What data is needed to bill a Client?

Some of the data that needs to be input in the excel bill is as follows:
Customers who use the OCBC E-Invoice module need to fill in:

  • Client Identity (name, E-mail & mobile number)
  • Billing information (invoice number & due date)
  • Transaction details (list of products & prices to be charged)

Customers who use the PintuKelas module need to fill in:

  • The nominal price to be billed in the product component column
What if there is an error in filling in the invoice details that have been billed to Clients on PintuKelas or OCBC E-Invoice?

If the invoice has been sent to the Client, it is necessary to notify the relevant Client not to make payments for the wrong invoice. For previously incorrect invoices, the Customer can delete/archive the invoice first, then the Customer can upload a new invoice with the correct details. If the Customer does not immediately inform the Client of the billing error, then the risk of mispayment of the bill amount by the Client is the responsibility of the Customer.

How do I see the status of invoice being successfully delivered?

The status of the invoice delivery has been successful/has not been sent to the Client can be seen on the Status menu on the Digital Invoice Management System Platform (PintuKelas & OCBC E-Invoice).

How do I check the transaction history of an invoice that has been sent?

The transaction history of invoices that have been sent to the Client can be seen on the Transaction Report menu on the Digital Invoice Management System platform (PintuKelas & OCBC E-Invoice).

How to view the status of a Client’s invoice payment?

Transaction reports can be viewed on the Report menu on the Digital Invoice Management System Platform (PintuKelas & OCBC E-Invoice). On the transaction report, the Customer can see the invoice that has been successfully paid in full by the Client and can see the invoice that is due/not yet due.

How long does it take for the invoice funds to be credited into the Customer's account?

Funds from each invoice payment will be directly credited in real-time to the Customer's current account.

Additional features specific to the PintuKelas module:
  • How to download the PintuKelas application for Parents?
    PintuKelas can be downloaded through the Appstore/Google Playstore.
  • How do Parents log in to PintuKelas?
    1. Open PintuKelas, then enter the mobile number/e-mail that has been registered by the school.
    2. Input OTP sent via e-mail/SMS
    3. Create a Password to log in
    4. Account for PintuKelas can be used
  • What if Parents has entered the registered mobile number/e-mail, but is directed to the self-registration page?
    Please check the mobile number entered or you can ask the School for the phone number that has been registered by the School.
  • How to access the latest news/newsfeed sent by the School?
    1. On PintuKelas Dashboard menu, Parents scroll down to see newsfeed
    2. Next, click Explore menu to see the newsfeed
    3. Select the newsfeed you want to view in detail
    4. After pressing the newsfeed details, Parents can see the overall newsfeed details
  • How to access the academic calendar/event calendar?
    1. On PintuKelas Dashboard menu, Parents can press the Calendar menu
    2. Calendar will appear on a monthly basis, and can be changed to the month as desired to see information on important dates provided by the School
  • How do Parents make payment for school fees?
    1. On PintuKelas Dashboard, Parents can press the Your Total Bill menu
    2. Then select the invoices to be paid, if you want to make a payment press Virtual Account
    3. A Virtual Account number will appear. If you want to pay using OCBC mobile, Parents can click the Pay now button
  • How do I see the payment status that Parents has made?
    1. On the PintuKelas Dashboard, Parents can press the Your Total Bill menu
    2. Press the History menu to see the previous invoices that has been paid, then select specific invoice for details
    3. If needed, Parents can download invoice to view the payment receipt
    4. A payment receipt will appear and can be saved as proof of payment
What payment methods can be used by the Clients?

Clients can do invoice payments via OCBC mobile, OCBC internet banking, or transfers from other banks.

Is there a possibility of one invoice being paid twice by the Client on Digital Invoice Management System platform?

For each Virtual Account number that is formed on one invoice number has a status, if the status of the VA number is already "Paid" then another payment attempt on the VA number will fail.

Who will send the invoice notification sent by the Customer?

The sender's name depends on the channel used, among other things:
WhatsApp: OCBC E-Invoice / PintuKelas
SMS: OCBC Info
E-mail: notifikasi@ocbc.id

How to change the password on PintuKelas or OCBC E-Invoice?

On the Login menu, click Forgot Password, enter the OTP code, then create a new password.

What if there is a system disruption during use by the Customer?

Customer can report the incident to Tanya OCBC at 1500-999, so that the Bank can conduct further investigations in accordance with the SLA that has been determined by the Bank.

What if there are questions or other problems with the Digital Invoice Management System?

Customers can submit questions or complaints through the contact center service which operates 24 hours a day to Tanya OCBC at 1500-999 or +62 21 26506300 (from overseas) (#2 Business Customers), WhatsApp to 08121500999, or e-mail to clientservices@ocbc.id.

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