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Transact on OCBC mobile, Earn Poinseru, Redeem for Rewards

What is Poinseru?

Poinseru is OCBC’s loyalty program that rewards customers from doing banking activities.

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Poinseru Mission Page

Complete your mission transaction every month via OCBC mobile, get Poinseru easier!

Exchange Poinseru​

Poinseru can be exchanged for a wide range of rewards tailored to your preference. Starting from e-wallet, e-voucher, daily essentials, and the latest gadget.

Partial Payment​

Get everything that you want by combining your Poinseru with payment via Credit Card or Debit Card

Earn up to 4.850 Poinseru/Month by:

Earn 25 Poinseru from each transaction, starting from Nyala Fit

The Transaction Scheme period runs from the 3rd of the current month to the 2nd of the following month.

Mission Rewards Information
Transaction via QRIS 25 Poinseru/Transaction Minimum Nominal: IDR 50.000/transaction
Maximum Transaction: 6x Transaction per Month
Not Applicable for: Qris Transfer, QRIS Tuntas Setor & Tarik Tunai, and QRIS CPM.
Transaction via Pay Purchase 25 Poinseru/Transaction Minimum Nominal: IDR 50.000/transaction
Maximum Transaction: 6x Transaction per Month
Not Applicable for: Top Up E-Wallet and Virtual Account Transaction
Transaction via Debit Card (Online or Offline) 25 Poinseru/Transaction Minimum Nominal: IDR 50.000/transaction
Maximum Transaction: 6x Transaction per Month
Not Applicable for: Transaction via ATM

Earn 1.000 Extra Poin for Nyala Fit and 1.500 Poinseru for Nyala Pro, Nyala Master, Premier Banking, and Private Banking

Misi Information
Make 6x Transaction with Combination Each Month Minimal nominal per Transaction: IDR 50.000
Must complete transaction of:
- 1x QRIS Transaction
- 1x Debit Card (excluding via ATM) Transaction
- 1x Pay Purchase Transaction (excluding top up e-wallet and virtual account)


Earn up to 2.500 Poinseru every month!

Misi Rewards Keterangan
Maintain Daily Savings Balance 50 Poinseru from average monthly savings balance every month Minimum Daily Balance: Rp1.000.000,-
Maksimum Poinseru Cap: 2500 Poinseru/Month
Eligible Balance are savings balance in Rupiah Currency that are non-hold

Eligible Savings Account
Tanda 360
Tanda 360 (Komunitas)
Tanda 360 Plus (Community, Digital, Employees, Bonus)             

Earn up to 400 Poinseru by making deposits into Term Savings (TAKA) and Term Mutual Funds (RDB).

Mission Rewards Information
Open & Regular Investment 40 Poinseru for every monthly deposit in TAKA & RDB Minimum Deposit: IDR100.000,-
Maximum Tenor: 12 Month
Maximum Poinseru Available: 400 Poinseru/month

Earn 1 Poinseru for each Rp100 ribu Average Savings Balance in Syariah Wadiah Savings.

Earn up to 8x Poinseru by saving more!

Average Savings Balance (Rp) Poinseru Multiplier
1 Juta – 5 Juta X 1
5 Juta – 25 Juta X 3
25 Juta – 50 Juta X 5
>50 Juta X 8

1 Poinseru for each transaction of Rp10 ribu using OCBC Platinum Credit Card.

Valid for OCBC Platinum, OCBC Star Wars Platinum and OCBC Pet Lovers Platinum

  • Earn 1 (one) Poinseru for every transaction that worth Rp10.000 (Ten thousand Rupiah).
  • When redeeming Poinseru, make sure the credit card is active and not blocked.
  • Transaction that will get and earn Poinseru are retail spending from credit card and supplementary credit card that have been booked in the Bank’s system.
  • Transactions that do not earn Poinseru are as follows:
    1. All instalment transactions
    2. Cash withdrawal
    3. Loan on Phone
    4. Cancelled transactions
    5. Monthly bill payment transactions and government agency services:
      • Payment at State Electricity Company (PLN)
      • Payments at Drinking Water Company (PAM)
      • Payments of Online Taxes
      • Payments of Customs duty
      • Payments of BPJS
      • Payment of digital advertising service
      • Payments at other government institutions through e-commerce platforms
    6. Transactions for education fees, whether for schools, universities, or courses
    7. Digital advertising service payment transactions
    8. Fuel refueling transactions at petrol stations
    9. Monthly bill payment transactions through OCBC Credit Card
      • Overseas transactions are transactions recorded in overseas currencies other than Rupiah (IDR).
      • Poinseru will be credited a maximum of 1 month after the transaction is posted in the Bank system
      • Poinseru is only awarded on your primary credit card with a current and unblocked payment status.
      • That the Bank has the right to debit the previously credited Poinseru if the customer converts the transaction into installments or does not meet the conditions

 

 

Get up to 110.000 Poinseru with Nyala Bisnis!

Mission Reward Period Details
Forex transaction min. IDR 100 Million Up to 25.000 Poinseru Until 31 December 2025 web.ocbc.id/cobatransaksi
Receive funds transaction min. IDR 500K Up to 7500 Poinseru web.ocbc.id/promofit
6x pay & buy transactions totaling IDR 500K 2.500 Poinseru
Disburse a business loan of at least IDR 1 Billion Up to 50.000 Poinseru web.ocbc.id/pinjamanbisnis
Woman to Woman SME Reference 25.000 Poinseru web.ocbc.id/ryp

Poinseru

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Klik menu ‘Reward’ di OCBC mobile

Step 1

Klik ‘Tukar Poinseru’

Step 2

Tentukan jenis hadiah yang kamu inginkan

Step 3

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Klik menu ‘Reward’ di OCBC mobile

Step 1

Klik banner di atas, untuk ke tracker page misi Poinseru

Step 2

Pada mission page ini, kamu bisa klik salah satu pilihan transaksi untuk pelajari misi transaksi

Step 3

Klik ‘Lakukan misi sekarang’ untuk melakukan transaksi

Step 4

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Klik menu ‘Reward’ di OCBC mobile

Step 1

Klik ‘Jumlah Poinseru yang dimiliki’

Step 2

Pada halaman ini, kamu dapat melihat mutasi Poinseru

Step 3

Poinseru Redemption Processed

Check your email to get the receipt of transaction

Step 4

FAQ

Frequently Asked Questions about Edukasi Poinseu

What is Poinseru?​

Fun with OCBC Loyalty Program​

Earn Poinseru for every transaction with OCBC and redeem your points withs various interesting products via OCBC mobile to support your lifestyle.

​ Poinseru is loyalty reward OCBC in form of points. Customers will be able to earn Poinseru by doing banking activities with OCBC.

How to Earn Poinseru?​

Transact with OCBC Mobile & OCBC Debit Card​

Program Period: starting from 3 November 2025

Activities​ Poinseru

Transact with OCBC (Pay & Purchase Feature, QRIS & Debit Card)​

Earn 25 Poinseru Each Transaction * :​

  • QRIS
  • Pay & Purchase Transcation outside of top up e-wallet and Virtual Wallet using OCBC Mobile​
  • Debit Card​

*Each receive Poinseru up to 6x transaksi/bulan ​

+ EXTRA up to 1500 each month​

When you make 6x combined transaction**.

* min Rp50 Ribu/transaction ​

** min. 1x transaksi/month of each transaction type ​

Up to 1.950 Poinseru​

Activities​ Poinseru

Average Daily Balance of 1 month min. Rp1 million, multiplier applicable​

Min. 50 Poinseru/month/Customer​
Maks. 2.500 Poinseru/month/Customer​

Applicable for Tanda 360, Tanda 360 (Community), and Tanda 360 Plus (Digital, Community, Employee, and Bonus) with Rupiah Currency that are non-hold.​

What can be Redeemed at Poinseru?​
How do we check our Poinseru balance?​

The amount of your Poinseru balance are displayed on the main page of OCBC mobile or you can visit Raih.id.

Login with you username and password to OCBC mobile, your Poinseru balance are displayed on the top left area of OCBC mobile’s main page.



How to Redeem Poinseru?​
What if my Poinseru is insufficient, Would I be able to do partial payment?​

Get All You Want with Poinseru

Combine your Poinseru redemption with Debit or Credit Card.

The payment channel feature on the customer loyalty platform is one of the features on the loyalty platform that provides convenience and comfort to PT Bank OCBC NISP Tbk (“OCBC”) customers so that customers can redeem their desired prizes using Poinseru entirely or combining transactions using Poinseru partially with an OCBC credit card or OCBC debit card.


Terms & Condition Program

Terms & Condition Partial Payment Poinseru

  1. All PT Bank OCBC NISP Tbk ("OCBC") customers can use the payment channel feature on this loyalty platform.
  2. The minimum amount of Poinseru used for Partial payment is 1 (one) Poinseru, which can be combined with other payment methodes using an OCBC credit card, OCBC debit card, or virtual account.
  3. Payment channels on the loyalty platform can only use OCBC credit or debit cards or virtual accounts.
  4. Payment channel requires redeeming rewards using Poinseru entirely or in combination (Poinseru and payment using a credit card, debit card, or virtual account).
  5. For redeeming rewards using partial payment, the transaction will be recorded on the credit card e-statement or OCBC account statement.

Can I combine my Poinseru with the other Loyalty Program?​

Combine Poinseru with Traveloka Points

To provide customers with a wider choice of unlimited Poinseru redeems within the Poinseru catalog, the Combine Poinseru program allows customers to redeem their Poinseru with loyalty partners.

The Combine Poinseru with Traveloka Points program allows OCBC customers to redeem Poinseru for Traveloka Points. The minimum Poinseru redeemable is 1,000 Poinseru to receive 19,000 Traveloka Points.

Redeemed Traveloka points can be used for transactions within the Traveloka app.

Terms & Condition:

  • All customers of PT Bank OCBC NISP Tbk ("OCBC") who have Poinseru.
  • Customers must have a membership on the Traveloka app.
  • Please enter in accordance Traveloka Points membership details.
  • The minimum Poinseru that can be exchanged for Traveloka Points is 1,000 Poinseru (multiples apply).
  • The value of 1 Traveloka Point is equivalent to IDR 1.
  • Traveloka Points are valid for one year after the points are successfully redeemed or credited to the customer's account.
  • Traveloka Points can be used for Flight, Hotel, Flight & Hotel, Xperience, Car Rental, Train, Bus & Shuttle, and Airport Transfer purchases.
  • Traveloka Points cannot be redeemed for cash or transferred to another user's account.
  • If Points are unsuccessfully redeemed, Poinseru will be refunded within 14 business days. 

What is the conversion value of Poinseru?​

1 Poinseru is equivalent to Rp20,-​

Can Poinseru get expired?​

The Expiration period of Poinseru is 12 months from earning.​

Customers will be able to see their soon to be expired Poinseru on their Poinseru Profile

Who should I contact if I have further questions?

Call Tanya OCBC

Tanya OCBC

Domestic Call 1500-999
Overseas Call +62-21-2650-6300

Tanya Chat OCBC

Access service via Internet at OCBC mobile

Individual customers: Monday-Sunday: 24 Hours

WhatsApp Tanya OCBC

Call +62-812-1500999

Individual Customers: Monday-Sunday: 08.00-17.00 (UTC+7)
Business Customers: Monday-Sunday: 08.00-17.00 (UTC+7)


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