WorldCare

Insurance solutions with complete protection available throughout the world

worldcare More Info
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Easy Claim

The claim process is only via email and OCBC mobile

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Flexible benefits

Choose benefits according to health needs

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Worldwide Network

Get hospital network services throughout the world

Other Benefit

Fast claim process

Claim payment within 5 working days

24/7 Customer Service

Has 24/7 customer service and requests will be responded to within 1 working day

Great benefits

Annual benefit USD 3,000,000

Global

There are local service offices in 6 countries in the world

Partner insurance company

SOMPO INSURANCE INDONESIA

Web Base

Benefits, Claims and more can be tracked online

Further Information

Related information about WorldCare

Requirements to Submit WorldCare

  • Participation age: Insured and / or Policy Holder maximum 79 years.
  • (last birthday)
  • Coverage period: As long as the policy is active and there is no age limit for renewal policies.
  • Currency: USD

Insurance product is provided by the Insurance Company, It is not a product of PT Bank OCBC NISP Tbk. (“Bank”) and Bank is not an insurance agent or insurance broker of the Insurance Company.

The Insurance Company will take full responsibility over the insurance product and the content of the insurance policy published for such insurance product, so therefore Bank will not be liable in any form for the insurance product and the content of insurance policy published for such insurance product.

The insurance product is not a saving product of the Bank, thus is not included in the government guarantee program or Lembaga Penjamin Simpanan.

Premium paid by the Policyholder are including cost of insurance, supplementary, fund management, bank commission and marketing staff commission.

The information in this document should be read and subject to the policy provisions and other provisions that are related to the insurance product as per current as well as their changes afterward.


FAQ

Frequently Asked Questions about WorldCare

Are hospital payments made by reimbursement?

Hospital payments using participant cards

Is it permissible for treatment in a hospital that is not an insurance partner?

It is permitted and claims are filed by way of reimbursement

How do I pay the insurance premium?

The insurance premium payments will be done in autodebet periodically through OCBC account according to the seleccted product.

What should I do to submit the insurance claims?

For claims, the customer or the heirs can complete the documents as stated in the policy, then:

  • Give it to the Relationship Manager or OCBC branch, to be forwarded to the Insurance Company, or
  • Send directly to Insurance Company

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Others Product

FWD Multiple Protection

  • Comprehensive Protection
  • Maximum Benefit
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Great Multiple Critical Illness

  • Comprehensive Protection up to 4x Claims for Major Critical Illness
  • 100% Return of Premium
  • Rider available

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