Further Information

1. Why does my GPN Debit Card need to be replaced?
   The GPN Debit Card you received may not function optimally at any ATM and EDC machine. Therefore, for your convenience, we will replace your GPN Debit Card.
2. How to get a new GPN Debit Card?
   - For Payroll Customers, the GPN Debit Card replacement will be coordinated by your company’s PIC (Person in Charge).
   - For Non-Payroll Customers, the new GPN Debit Card will be sent to the customer’s registered address at the bank.
3. How long will it take for Non-Payroll Customers to receive the replacement card?
   The new GPN Debit Card will be processed starting from February 12, 2025, and will be delivered within 5 – 14 Working days.
4. Is there a fee for this card replacement?
   No, there is no fee for this replacement due to this transaction issue.
5. Can the old GPN Debit Card still be used?
   No, the old GPN Debit Card has been deactivated and cannot be used. Please use your new GPN Debit Card.
6. What if my address has changed?
   Please update your details immediately by contacting TANYA OCBC at 1500999 or visiting the nearest branch.
7. What should I do after receiving the new card?
   Activate your GPN Debit Card immediately through OCBC Mobile or visit the nearest branch for activation.

• can use EDC and ATM machines from any bank when transacting in Indonesia
• Security, equipped with chip technology to provide security maximum data when the OCBC
• Debit GPN Card is used for transactions within the country.
• A more attractive transaction limit
• Expenditures for Shopping Spending through EDC machines of any bank in the country are not
  charged.

A system that integrates various payment channels that facilitate electronic transactions. With interconnection and interoperability, GPN enables electronic transactions to be used by all Indonesians for domestic transactions, so that people can enjoy safe, quality and efficient electronic transaction services.

GPN cards are available in Jabodetabek and Bandung Branches starting on May 21, 2018. While other branches in other regions will be available in early June 2018.