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Nyala Global Debit

Get Disney & Marvel edition

Activate Nyala Now Get prize

Activate Nyala Now

NEW! Online Transaction Domestic & Overseas

Shopping online directly with debits from 12 currencies, without conversion fee! Enjoy various promotions

Offline Transaction Domestic & Overseas

With contactless feature, shopping & ride MRT in abroad just tap/dip card & direct debit from 12 currencies, without conversion

Free cash withdrawal in Singapore, Malaysia and Hong Kong

Free cash withdrawal throughout the OCBC ATM network in Singapore, Malaysia and Hong Kong. (T&C applies to customer NYALA)

Choose OCBC Nyala Global Debit, Disney & Marvel design

Other Benefit

Discount for online transaction

Get discount with transactions on websites, e-commerce, and online transportation at domestic & overseas Info: web.obcd.id/promodebitonline

Set Card Limit in OCBC mobile

Easy set a debit card daily shopping limit according to your needs via OCBC mobile. Info:web.ocbc.id/aturlimit

Available 12 Currencies

Cash withdrawal transaction at ATM aboard with foreign currency : IDR, USD, AUD, SGD, JPY, EUR, HKD, CHF, NZD, CAD, GBP, CNH For transaction outside of these 12 currency will be debited from IDR account

Easy ATM Access

Withdraw cash in Indonesia (domestic) and aboard on all Mastercard network.

Free Transaction Fee

Debit shopping at domestic or international merchants without transaction fees

Nyala Level Benefit

Free transaction fee up to 90X / month (transfer online, withdrawal & top up e-wallet). Maintain your saving balance in average IDR 1Million every month.

Further Information

Related information about Nyala Global Debit

MAKE SURE YOUR CARD IS A GLOBAL DEBIT CARD

Debit Card Mastercard OCBC with the card number at the 7, 8, and 9 is 800.
Example:
Global Debit Card ✓
5379-4080-0123-4567
5379-4080-1123-4567
5379-4080-2123-4567

Not a Global Debit Card ✖
5379-4088-0123-4567

TRANSACTION DEBIT CARD WITH GLOBAL WALLET

Make sure you have enough balance in your foreign exchange account to make transactions or withdraw cash
Make sure the value of transaction doesn’t exceed the daily limit of the card for withdrawal or debit transaction aboard
Debit card can be used on ATM/EDC machines that gave the Maestro, Mastercard or Cirrus logos
When transaction at an ATM, make sure to select type of savings account

Contactless feature on OCBC Mastercard ATM/Debit Cards

Contactless Feature on OCBC Mastercard ATM/Debit Card

Now, OCBC Mastercard Debit Cards equipped with contactless features for convenience, security and speed of transactions. Here is the important information about OCBC Mastercard Debit Card with Contactless feature/technology:

The Contactless feature is an inherent feature to OCBC Mastercard ATM/Debit Card where cardholders with the Contactless symbol can make transactions without having to insert the card into the EDC (Electronic Data Capture) machine and without having to enter a PIN for certain transaction amounts.
Contactless feature can be used after setting the contactless transaction limit via OCBC mobile and making one transaction at an ATM/EDC via the Mastercard network aboard.
OCBC Mastercard ATM/Debit Card with contactless feature can only be used at EDC machines overseas that accept contactless payments.
OCBC Mastercard ATM/Debit Cards with Contactless feature can only be used at off-us EDC machines abroad if it can accept contactless payments. If there is no contactless device available, customers can still transact by inserting / dipping the card into the EDC machine and using a PIN.
OCBC Mastercard ATM/Debit Cardholders with Contactless feature can make transactions without a PIN with a maximum transaction accumulation amount of Rp1,000,000 (one million rupiah) or its equivalent per transaction per day. Cardholders will be asked for PIN authentication if the transaction exceeds the limit. Contactless limit uses one combined limit ceiling which is the same as the OCBC Mastercard ATM/Debit Card daily shopping debit transaction limit.
Especially for OCBC Mastercard ATM/Debit Cards with Contactless feature connected to Tanda Junior account, PINless transactions can be done with a maximum transaction accumulation amount of Rp500,000 (five hundred thousand rupiah) or its equivalent per transaction per day.
Customers can submit a request to deactivate the Contactless feature without a PIN through a bank branch, Contact Center, or deactivate through the Card Management feature on OCBC mobile.
Contactless transactions without PIN can only be done at certain merchants that have Contactless EDC machines and cannot be used for cash withdrawals or online transactions.
To make a Contactless transaction, the Cardholder must bring and tap the card on the Contactless EDC machine.
No additional fees will be charged to cardholders who use the Contactless feature.

In using the Contactless feature, make sure the Cardholder himself carries and attaches the card to the EDC Contactless machine and does not hand over the card to the Merchant or any other person.

The Cardholder's error and/or negligence in utilizing this feature and/or misuse of this Contactless feature method is the sole responsibility of the Cardholder, unless proven otherwise.

The Cardholder hereby agrees that any transaction that uses the Contactless feature that has been implemented by the Bank cannot be canceled or changed for any reason.

Request New Global Debit Card via OCBC mobile

Step 1 - Login OCBC mobile and click Setting

Select Setting Card and click on the card you want change

Step 2 - Click Change Card

And choose reason change card

Step 3 - Select replacement card

Then select card delivery method

Step 4 - Check card replacement summary

Then click Continue

Step 5 - Agree terms & conditions then enter transaction PIN

Change card processed

Change your card to Disney & Marvel edition

Log in OCBC mobile and choose Debit Card Settings through “More”, then “Card” and choose “Debit Card”
Choose the Debit card you want to change
Click option “Card Replacement” and reason of card changes “Change Card Type”
Choose design you want and follow the rest of the process

You’ll be charge IDR40.000 for the card charging fee

Transaction Limit OCBC Nyala Global Debit Card

Nyala Global Debit Card
Cash withdrawal	IDR 15.000.000/day/account
Interbank Transfer	IDR 50.000.000/day/account
Shopping Debit	IDR 50.000.000/day/card
Book Transfer	IDR 100.000.000/day/account
Purchase Payment	IDR 100.000.000/day/card
Contactless(Without PIN)	IDR1 mio/transaction/day

*The limit transaction limit is equivalent to a foreign currency

Starting 23 September 2024

NYALA Global Debit Card Transaction Fee

Monthly Admin Card Fee

IDR10,000/card/month (subject to change)

Card Replacement Cost Before Maturity / Expired

IDR40,000 /card (subject to change)

Transactions on ATM

Cash withdrawal fees changes by OCBC Bank:

Free cash withdrawal at OCBC Singapore ATM

Cash withdrawal fees at other international ATM as follows:

Biaya Tarik Tunai Per Mata Uang
AUD	EUR	GBP	USD	SGD	CAD	CHF	NZD	HKD	CNH	JPY	IDR
3	3	3	3	3	5	5	5	15	15	200	30.000

Cash withdrawal feed changed by other international bank ATM owners overseas.
The fee is varied and depends on the policy of each bank owning the ATM. This fee is changed by the customer.

Overseas Transportation Transactions (Aggregate Settlement)

Effective 10 August 2023, temporary fund hold will be conducted in an amount corresponding to the currency used for transaction with the following scheme:

Rp (Rupiah)	AUD	AUD	CHF	CAD	CNH	EUR	GBP	HKD	JPY	NZD	SGD	USD
200,000	20	20	20	20	200	20	20	200	2,000	20	20	20

More information regarding transaction settlement process for overseas transportation transactions using OCBC Mastercard Debit Card with contactless and Global Wallet/Global Debit feature can be accessed here

Forex Transaction Booklet on OCBC mobile

E-brochure Global Wallet

Panduan Penggunaan Debit Global Wallet

FAQ - Debit Card Settlement for Overseas Transactions

FAQ

Frequently Asked Questions about Nyala Global Debit

How do customers get the Disney & Marvel edition Global Debit card?

The Disney & Marvel edition Global Debit Card can be obtained by opening an account through OCBC digital channels, or by requesting new card / card replacement via OCBC mobile.

If the customer's address displayed on OCBC mobile when ordering the card is incorrect, can it be changed?

The address displayed on OCBC Mobile is the address registered in the system. To change your address or update your data, visit an OCBC branch or contact TANYA OCBC.

Can the Disney & Marvel edition Global Debit card be used for contactless transactions?

Yes, the Disney & Marvel edition Global Debit card is contactless with a daily transaction limit of IDR 1 million. Be sure to activate the contactless feature in the debit card menu on OCBC Mobile.

Can the Disney & Marvel edition Global Debit card be used for transactions abroad?

Yes, the Disney & Marvel edition Global Debit card can be used for transactions at all merchants/stores displaying the MasterCard logo. Transactions can be directly debited from foreign currency accounts without conversion (IDR, USD, AUD, SGD, JPY, EUR, HKD, CHF, NZD, CAD, GBP, CNH). Ensure customers already have a foreign currency account and have sufficient balance for transactions.

If a customer already has a Tanda 360 Plus account but does not yet have a Global Debit card, can the customer get a Disney / Marvel edition Global Debit card?

Yes. Customers can request a Disney & Marvel edition Global Debit card through OCBC Mobile by selecting the debit card menu under 'More' or 'Regular' under 'Request or Activate New Card'. Follow the card application steps on OCBC Mobile, and the card will be sent to the customer's selected address.

If a customer already has a NYALA Global Debit card, can the customer replace the card with a Disney & Marvel edition Global Debit card?

Yes, customers can replace their card through OCBC mobile by following these steps. First, make sure you have downloaded the latest version of OCBC mobile. Then, using OCBC Mobile go to the debit card menu under "More." Select the NYALA debit card you wish to replace, then select "Replace Card," then "Change Card Type." Follow the instructions until the request is complete.

*Card type changes will incur a card replacement fee of IDR 40,000.

If a customer has a GPN debit card, can the customer replace the card with a Disney & Marvel edition Global Debit card?

Customers who currently only have a GPN debit card linked to a Tanda 360 Plus account can request an additional Disney & Marvel edition Global Debit card via OCBC Mobile, similar to requesting a new card (point 2).

*Customers are permitted to link one MasterCard Debit Card and one GPN Debit Card to a single OCBC account.

If a customer already has a Disney & Marvel edition Global Debit card but loses or damages it, what should they do?

Customers can log in to OCBC Mobile, then select the debit card menu under "More" and select the debit card to be replaced. Next, select the "Card Replacement" option and enter the reason for replacement as "Lost Card" or "Damaged."

*Card replacements due to damage, loss, or misplacement will be replaced with a card with the same design as the original card.

What if a customer's Disney & Marvel edition Global Debit card is lost/damaged but wants to replace it with a card with a different design from the previous card?

Customers can request a replacement with the reason 'Change Card Type' and will be charged a card replacement fee of IDR 40,000.

If a customer has a NYALA Global Debit card / other design and it has expired / is approaching maturity, can it be renewed with a Disney / Marvel card?

No. Renewal will replace an expired or near-expiration debit card with a new card with the same design and card number.

*To change the design, you can use the "change card type" option, with a card replacement fee of IDR 40,000.

Can Disney/Marvel edition Global Debit card orders be made through branches/OneWeb?

Currently the Disney & Marvel edition Global Debit card is only available through OCBC digital channels (OCBC mobile / web Onboarding).

Is there a card replacement fee if the card expires?

Replacing an expired debit card (renewal) via OCBC mobile is not subject to a card replacement fee.

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