OCBC FTL Platinum Credit Card
Get strong, get rewards

Exclusive for FTL member

ocbc-ftl-platinum Apply Now

Special membership package FTL

Join FTL membership start from 6 months to get cashback up to IDR1,25 mio.

0% Instalment

Minimum transaction of IDR250,000, can be converted to 3 months instalment via OCBC mobile

Poinseru from transaction

Get 1 Poinseru from every IDR10,000 transaction and redeem it to get your wishlist gift!

Other Benefit

Tap Kartu Kredit via OCBC mobile

Now you can make credit card
transactions without your
physical card. Simply just tap
your credit card via
OCBC mobile to enjoy seamless & worry-free transactions.
Info: web.ocbc.id/tapkartukredit

Special Promotion

Enjoy discount or free 12 months instalment at our selected merchants.
Info www.ocbc.id/id/promo

Poinseru for Every Transaction

Every transaction of IDR 10,000 with a OCBC FTL Platinum Credit Card gets 1 Poinseru which can be exchanged for various a
exciting rewards. Poinseru
redemption can be done easily
on OCBC mobile.

Cash Out Remaining Limit

Now you can withdraw the remaining credit card limit directly
into your savings account with
interest up to 0% via
OCBC mobile.
Info: web.ocbc.id/cairlimitcc

Taking the MRT abroad just TAP

With the Contactless feature,
valid in countries and
transportation companies that
accept payments by Credit Card and contactless

Contactless Feature

Equipped with contactless
features for convenience,
security & faster transaction

Accepted Worldwide

Shopping at various merchants
and Visa partners

Access Cash Worldwide

Free cash withdrawals anytime
at more than 1 million ATMs
worldwide

Pay Flexible Bills

Payment of credit card bills of at least 5% of the total bill

Paying Easy Bills

Pay bills through ATMs, Internet Banking, Cash Deposits & others

24/7 service

Ready to serve customer for
OCBC Platinum Credit Card
information

Exchange Poinseru Easily

Exchange Poinseru through
OCBC mobile

Easy transaction via Alipay/Weixin Pay with OCBC Credit Card

Now traveling abroad is easier
because you can transact on
Alipay & Weixin Pay with OCBC
Credit Card. Info: web.ocbc.id/trxchina

Offers at Partner Merchant

Special Offers in Indonesia,
Singapura, & Malaysia

Further Information

Related information about OCBC FTL Platinum

Get Strong, Get Reward with OCBC FTL Platinum Credit Card

Apply OCBC FTL Platinum Credit Card and Join FTL membership, Get higher reward cashback

Membership Package Reward cashback with OCBC FTL Platinum* Credit Card
6 Months FTL Pilates+ Membership Cashback IDR450.000
6 Months FTL Ultra Gym Membership Cashback IDR400.000
12 Months FTL Pilates+ Membership Cashback IDR1.000.000
12 Months FTL Ultra Gym Membership Cashback IDR400.000
1 Month FTL Ultra Gym Membership
  • Customers who are waiting for their OCBC FTL Platinum Credit Card to be processed can pay for a 1-month Ultra Gym Membership package using their OCBC Debit Card.
  • Once the OCBC FTL Platinum Credit Card is approved, customers can pay the remaining balance using their OCBC FTL Platinum Credit Card to receive cashback based on the selected package.
  • If the credit card is not approved, customers can make payments using their OCBC Debit Card.

Terms and Conditions :

  • Program period: January 12, 2026 – December 31, 2026
  • The program is valid for new customers (those who have never been OCBC customers).
  • The program is only valid for new OCBC Credit Card customers who register and join the FTL Membership program.
  • Opening an OCBC FTL Platinum Credit Card and/or OCBC Nyala Account can be done directly through OCBC Mobile or through the registration link in Club FTL. Promo code: OCBCXFTL is required.
  • The OCBC FTL Platinum Credit Card will be sent to the customer's address no later than 14 (fourteen) working days after the credit card application is approved.
  • Cashback rewards will be awarded after customers make FTL Membership payments using an OCBC FTL Platinum Credit Card/OCBC Debit Card and cashback will be credited on the 30th or 31st of the following month in the form of FTL miles on FTL STRIDE App.
  • The cashback amount will be awarded according to the selected package, and customers can only choose one reward from one of the OCBC FTL Platinum Credit Card programs during the program period.
  • PT Bank OCBC NISP Tbk ("OCBC"), at its discretion, reserves the right to suspend or cancel the award of rewards if there are indications of fraud, irregularities, or violations of these terms and conditions.
  • For further information, please contact Tanya OCBC at 1500-999 or visit the website www.ocbc.id regarding the Program.
  • These terms and conditions have been adjusted to comply with applicable laws and regulations, including those of the Financial Services Authority.
  • OCBC has the right and authority to change, add, and/or reduce these terms and conditions by notification through media deemed appropriate by OCBC, taking into account applicable laws and regulations.
  • PT Bank OCBC NISP Tbk is licensed and supervised by the Financial Services Authority and Bank Indonesia and is a participant in the LPS guarantee program.

Get Reward and Cashback from OCBC x FTL account opening and transact at FTL

Promo Reward
Open an OCBC account with the promo code OCBCxFTL - Deposit IDR 10,000,000 and make a transaction at FTL using an OCBC debit card/QRIS from your OCBCxFTL account. Cashback IDR250.000

Terms & Condition:

  • Program only valid for new CIF
  • Valid for opening a Tanda 360 Plus account via OCBC Mobile
  • Customers must enter the promo code OCBCxFTL when opening an account.
  • Customers must make transactions at FTL using an OCBC debit card/QRIS from their OCBCxFTL account.
  • A cashback reward of IDR 250,000 will be awarded upon meeting the applicable terms and conditions.
  • Cashback will be awarded within a maximum of one month after the terms and conditions are met.
  • Deposit funds and maintain a minimum balance of IDR 10,000,000 until the end of the month.
  • Make transactions at FTL tenants using an OCBC debit card/QRIS
  • Funds must be fresh (from an account outside OCBC).
  • Funding requirements must be met by M+1 from the onboarding month.
  • This promo cannot be combined with other acquisition promos.
  • This promo is valid until December 31, 2026.
  • PT Bank OCBC NISP Tbk ("OCBC"), at its discretion and discretion, reserves the right to suspend or cancel the award of rewards if there are indications of fraud, irregularities, or violations of these terms and conditions.
  • For further information, please contact Tanya OCBC at 1500-999 or visit the website www.ocbc.id regarding the Program.
  • These terms and conditions have been adjusted to comply with applicable laws and regulations, including those of the Financial Services Authority (OJK).
  • OCBC reserves the right and authority to amend, add, and/or reduce these terms and conditions by providing notification through any medium deemed appropriate by OCBC, in accordance with applicable laws and regulations.
  • PT Bank OCBC NISP Tbk is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia and is a participant in the LPS (Lembaga Simpanan Indonesia) guarantee program.

Main Card

  • Minimum 21 years old for main card holder.
  • Minimum 17 years old for additional card holder.
  • Minimum income of IDR 3 million per month or IDR 36 million per year.
  • Indonesian citizen or foreign citizen.

Additional Cards

  • Identity Card for Indonesian citizens or Passport and KITAS with a validity period of > 6 months for foreign nationals.
  • 16-digit NPWP for limits > Rp50 million. Wife or children who are included in one economic unit with the NPWP of their husband or parents, must attach proof of the merger of economic unit reports (DJP).-> note: this 16-digit NPWP provision will be effective as of 1 January 2025.
  • Students/Housewives must attach a Beneficial Owner form. The form can be obtained at the nearest OCBC branch or by contacting RM.

OCBC has the right to determine the amount of credit limit and type of Card that will be given by OCBC to the Cardholder.


Low Rate Installment

Installment Conversion is a term credit facility for your credit card spending transactions ranging from 3 to 36 months with easy installment. The interest rate in the Installment Conversion is determined by Bank OCBC and may change at any time with prior notice. The period of installment is set by the Card Holder itself and cannot be changed again. The Card Holder can enroll the Installment Conversion by sending SMS from mobile phone number that registered on credit card system and later the Card Holder will get the confirmation.

SMS to 86477

The format of the SMS change transactions into installments as follows:
OCBC[space]CICIL[space]The Last 16 Digits of Credit Card number#Total Transaction#Tenor
Example: OCBC CICIL 5241690000001234#30000000#12

Accepted Worldwide

OCBC Platinum is accepted worldwide with more than 29 Millions merchants and service partners that collaborate with VISA international.

Worldwide Access to your fund

Apart from being able to do fund withdrawal in all OCBC Branches, OCBC Platinum credit card can also be used for fund withdrawal in more than 1 Million ATMs worldwide, 24 hours a day and 7 days a week. You can withdraw up to 70% of your OCBC Platinum credit card limit.

Bill Payment Facility

Your OCBC Credit Card can be used to pay recurring utilities payment such as TELKOM, PLN, PAM, TV Subscription, IPL (building maintenance fee), and Insurance by:

  1. OCBC Bill
    Register your recurring bill for service providers in agreement with OCBC by contacting Tanya OCBC 1500999 or your Relationship Manager. More information, click here

  2. OCBC ATM
    Visit the nearest OCBC ATM and choose “Payment / Purchase / Cash Advance” menu using your credit card PIN. If you do not have your PIN yet, please create your PIN immediately. More info visit www.ocbc.id/pin

Bill payment flexibility

Your OCBC credit card payment can be done by paying the minimum 5% of the total bill or IDR 50,000 (whichever is higher).

Payment methods

You can pay your bill by various methods :

  • Via OCBC ATMs all over Indonesia
  • Internet Banking and Mobile Banking OCBC Bank
  • Cash deposit in all OCBC branches
  • Direct Debit by signing standing instruction in all OCBC Bank branches
  • Lalu Lintas Giro (LLG)/Clearing
  • Over booking from OCBC savings account/Giro in all OCBC branches
  • Transfer via ATM Bersama or ATM Prima

Call OCBC

We are ready to serve you 24 hours a day 7 days a week to get information about OCBC Platinum credit card at 1500-999.

Poinseru

  • Earn 1 (one) Poinseru for every transaction that worth Rp10.000 (Ten thousand Rupiah)
  • Poinseru can be seen in the Poinseru balance coloumn on your Credit Card bill
  • Poinseru can be redeem for many prize options through Raih.id.
  • When redeeming Poinseru, make sure the credit card is active and not blocked
  • Transaction that will get and earn Poinseru are retail spending from credit card and supplementary credit card that have been booked in the Bank’s system.
  • Transactions that would not earn Travel Miles are as follows:
    • All instalment transactions
    • Cash withdrawal
    • Loan on Phone
    • Cancelled transactions
    • Transactions on monthly bill payments and government agency services (Effective as of June 11, 2024)
      • State Electricity Company (PLN) Payment
      • Drinking Water Company (PAM)
      • Online Taxes
      • Customs
      • BPJS payments and
      • Payment for other government institutions through e-commerce platforms
  • Foreign transaction are transactions that are recorded in a foreign currency other than Rupiah (IDR)
  • Poinseru will be credited maximum 1 month after the transactions is recorded In the Bank’s system
  • Poinseru is only given to your primary or main credit card with a seamless and unblocked payment status

Interest and Fees

Annual fee (free of the first year fee) Main Card IDR 600,000 per year, Supplementary Card IDR 300,000 per year
Retail Interest 1.75% per month, 21% per year
Cash Advance Interest 1.75% per month, 21% per year
Minimum Payment 5% of the bill or a minimum of IDR50,000 (Until 31 December 2025 or always binding with Bank Indonesia regulations)
Cash Advance Fee 6% or a minimum of IDR 100,000 (whichever is greater)
Late Payment Fee (Late Charge) 1% of the total bill, minimum IDR 50,000 and maximum IDR 100,000 (Until 31 December 2025 or always binding with Bank Indonesia regulations)
Over-limit Fee 6% of the excess limit, a minimum of IDR 100,000 and a maximum of IDR 250,000
Lost/Damage Card Replacement Fee IDR 200,000 (effective 1 August 2025)
Billing Statement Delivery Charge IDR 12,500 per billing
Transaction Copy Request Fee Transaction Note IDR 50,000 , Monthly Bill IDR 30,000, and Declined Check / Giro Fee IDR 25,000
Duty Stamp Charged for Payments with Certain Amount Payment amounted above IDR 5,000,000 will be charge Duty Stamp IDR 10,000
Credit Card Payment Costs through Teller at OCBC Branch IDR 10,000
Installment Request Fee

Through OCBC mobile Application or other channels IDR 15,000 per transaction

Through Contact Center – Tanya OCBC IDR 20,000 per transaction

Installment Payment Cancellation/Acceleration Fee IDR 200,000 per transaction
Transfer fee IDR 10,000 to OCBC account
IDR 25 thousand to another bank account

E-Statement via Email Fee

Request Increase Limit Fee

Notification Charges

IDR 5,000 per bill per month

IDR 50,000 per request

IDR10,000 per bill per month

Important Information
  • In accordance with Bank Indonesia Regulation, Customers are not permitted to use Credit Cards for cash withdrawal transactions at merchants.
  • Beware of fraud in the name of Bank OCBC. We never ask for your confidential data, such as PIN, Password, Passcode / OTP and User ID.

Interest Calculation for Shopping Transactions (Retail):
Interest will be charged if the Cardholder pays less than the total new bill, or pays after the Due Date. Interest for Shopping Transactions is calculated based on the Posting Date (Posting Date) of the transactions made. The interest rates that apply to purchase transactions are listed on the Billing Sheet. Unpaid costs, penalties, or interest are not included in the interest calculation component. Interest will be charged on the next billing sheet. For a complete interest calculation can be seen in the illustration of credit card interest calculations.

Interest Calculation for Cash Advance Transactions:
Interest for Cash Advance is charged and calculated from the Date of Cash Advance until the date of full payment of the Cash Advance transaction. The interest rates that apply to Cash Withdrawal transactions are listed on the Billing Sheet. Unpaid costs, penalties, or interest are not included in the interest calculation component. For a complete interest calculation can be seen in the illustration of the Credit Card Interest Calculation.

Illustration of Interest Calculation for Purchase Transactions (Retail)*

* This illustration uses the Platinum Credit Card due date

Note:
Illustration of interest calculation can give different results caused by:

  1. Rounding of calculations.
  2. The sequence of bill payment. For further information of bill payment sequence, reffering to the General Terms and Conditions of OCBC Credit Cards.

Illustration of Cash Advance Transaction Interest Calculation**

The example of calculation of interest on Cash Advance transactions:
The Cash Advance transaction of IDR 1,000,000 is made and recorded on March 8, 2020. The Billing Statement print date is March 10, 2020. The Due Date is April 2, 2020.

The Cash Advance transaction interest that printed on the Billing Statement sheet for April 2020 is IDR 2,215 (*** see calculation method below).

Image of interest day calculation for Cash Advance transactions

** This illustration uses the calculation of the Titanium Credit Card due date
*** The interest calculation for the Cash Advance transaction was billed in April 2020 as follows:

Difference of days = (10 - 8) + 1 = 3, Interest = IDR 1,000,000 x 3 x (2,245% x 12 months) / 365 = IDR 2,215



Your Credit Card

  1. Chip
    The chip stores your confidential data and offers greater security and convenience in making transactions.
  2. Your Name
    Only the person whose name is printed on the Credit Card shall be entitled to use it. Therefore, please check the name on your credit card and report immediately to OCBC if it is incorrect.
  3. Expiry Date
    Your Card is effective as from the date you receive and activate your Credit Card in the month up to the last day of the month and year printed on this part.
  4. Credit Card Number
    This is a unique series of number for your credit card. Please indicate these numbers in every correspondence with OCBC. Please clearly indicate these numbers for each payment or transaction of your Credit Card.
  5. Signature Sticker
    As soon as you receive OCBC Credit Card, please immediately sign on this part. Make sure your signature matches to the one on your Identity Card.
  6. Magnet Stripe
    Please keep this part away from magnet and do not scratch this part since it stores your Credit Card data.
  7. Tanya OCBC
    For any information you need concerning OCBC Credit Card, you can call this number.
  8. Contactless Technology
    OCBC Platinum Credit Card is equipped with a contactless feature for convenience, security and speed of transactions.

The billing statement is a summary of transaction details of your OCBC Credit Card (from the previous month's billing date up until the subsequent billing date). Details of transactions printed are transactions made using the primary card and the supplementary card (if any). There is no separate billing statement for supplementary cards.

Primary Credit Card Number
This is OCBC Primary Credit Card number.

Statement Date
This is the date of transactions and other outstanding balances billing. It will fall on the same date each month.

Payment Due Date
The duedate for payment of outstanding balances that must be received by PT. Bank OCBC NISP, Tbk is 16 days for Platinum, Nyala Platinum, 90°N, Voyage Credit Cards and 23 days for Titanium Credit Cards from the billing date. Minimum payments must be paid each month on or before the due date even if you have not received a Billing Statement. Payments received after the due date will be subject to a late fee.

Current Month's Bill
This is the outstanding balance on the billing date which includes previous month's outstanding balance and transactions made up to the billing date, fees, interests and corrections deducting payments and credit.

Minimum Payment
The minimum payment is 5% of the outstanding balance or IDR 50,000 (whichever higher)*. If your outstanding balance exceeds your credit limit, such excess shall be added to the minimum payment which is about to become due. If you have not paid off the previous month's minimum payment, such amount shall also be added to your minimum payment which is about to become due. If there is any instalment transaction, it shall be billed in full.

*Until 30 June 2025 or always binding with Bank Indonesia regulations

Transaction Date
This is the date of the transactions of purchase, cash advance or other transactions made using OCBC Credit Card.

Posting Date
This is the date on which your transaction is posted or charged to your OCBC Credit Card account.

Transaction Description
This column contains information on the details of transaction made using your OCBC Credit Card:

  • Previous month's statement which shows the ending balance of the previous month's bill prior to deduction of payment and added by new transactions and fees/penalties
  • Payment will deduct the balance of previous month's bill
  • Fees or penalties are the value of fees or penalties charged to your OCBC Credit Card account. For example, the annual fee or late charge if you made the payment after the due date.
  • For transactions made in foreign currency, the foreign currency code will be indicated and the transaction value will be converted into Rupiah
  • If you have a supplementary card, the supplementary cardholder's name and card number, along with the transaction details of your supplementary card will be found in a separate section. If you do not have any supplementary card, there will only be the transaction details of the primary card
  • The current month's bill is the total of the previous month's bill deducting the payment and added by new transactions (primary and supplementary cards transactions, fees and interests)
  • Credit status is a classification of whether a credit payment is smooth or not.

Purchase
This is the total amount of purchase transactions of your OCBC Credit Card in the current month.

Administration Interests & Fees
This is the amount of interest (only if there is an interest expense) and administration fees charged.

Payment
This is the amount of payment of the OCBC Credit Card bill which you have made.

Total
This is the total amount of bill you have to pay in the current month.

Combined Limit
Total credit limit assigned to a cardholder through 1 or more credit card(s) owned. The total credit limit of your OCBC Credit Card constitutes the combination of credit limit of all credit cards you own. If you only have 1 card, the combined limit is equal to your Primary Card limit.

Remaining Combined Credit
This is the remaining amount of credit limit up until the billing date and can be used for transactions.

Current Month's Points (Platinum Credit Card only)
This is the total Reward Points you have earned in the current month.

Previous Total Points (Platinum Credit Card only)
This is the information on the previous month's Reward Points.

Redeemed Points (Platinum Credit Card only)
This is the information on the amount of Reward Points you have redeemed up until the current month.

Expiry Date (Platinum Credit Card only)
This is the expiry date of your Reward Points.

Total Points (Platinum Credit Card only)
This is your effective Reward Points.

Interest Rate (% of Retail Interest)
This is the information on the interest rate to be applied due to the customer's failure in making full payment of a bill. The rate is determined by the bank.

Interest Rate (% Cash Advance)
This is the information on the interest rate to be applied for cash advance transactions, the rate is determined by the Bank.

Note:
You will be charged the interest for:

  • Payment made after the due date
  • Minimum payment or non-full payment
  • Payment less than the minimum payment
  • Non-payment
  • Cash advance transaction

  • Points for Every Transaction: Every Rp10,000 transaction will get 1 Poinseru (retail spending transactions from the main Credit Card and additional Credit Cards that have been booked in the Bank's system and do not include all installment transactions, cash withdrawals, government service payments, Loans on Phone and canceled transactions. Apply and use other Bank products for faster Poinseru collection.
  • Flexible gift/rewards redemption: Ease of exchanging Poinseru with a variety of attractive prize options via www.raih.id (via OCBC mobile application/browser).
  • Offers at Partner Merchants: Special offers from various favorite merchants ranging from promos at restaurants, e-commerce, supermarkets and many more.

Terms and conditions related to the earning and redemption of Poinseru for the OCBC Star Wars Platinum Credit Card

  • Earn 1 (one) Poinseru for every transaction that worth Rp10.000 (Ten thousand Rupiah).
  • Poinseru can be seen in the Poinseru balance coloumn on your Credit Card bill.
  • Poinseru can be redeem for many prize options through Raih.id.
  • When redeeming Poinseru, make sure the credit card is active and not blocked.
  • Transaction that will get and earn Poinseru are retail spending from credit card and supplementary credit card that have been booked in the Bank’s system.
  • Transactions that do not earn Poinseru are as follows:
    1. All instalment transactions
    2. Cash withdrawal
    3. Loan on Phone
    4. Cancelled transactions
    5. Monthly bill payment transactions and government agency services:
      • Payment at State Electricity Company (PLN)
      • Payments at Drinking Water Company (PAM)
      • Payments of Online Taxes
      • Payments of Customs duty
      • Payments of BPJS
      • Payment of digital advertising service
      • Payments at other government institutions through e-commerce platforms
    6. Transactions for education fees, whether for schools, universities, or courses
    7. Digital advertising service payment transactions
    8. Fuel refueling transactions at petrol stations
    9. Monthly bill payment transactions through OCBC Credit Card
  • Overseas transactions are transactions recorded in overseas currencies other than Rupiah (IDR).
  • Poinseru will be credited a maximum of 1 month after the transaction is posted in the Bank system
  • Poinseru is only awarded on your primary credit card with a current and unblocked payment status.
  • That the Bank has the right to debit the previously credited Poinseru if the customer converts the transaction into installments or does not meet the conditions

Partner Merchants in Indonesia
Deal with special offers from Bank OCBC partner merchants in Indonesia

VISA Partner Merchants
Trade with special offers from VISA merchants all over the world

Partner Merchants in Singapore and Malaysia
Trade with special offers from VISA merchants in Singapore and Malaysia


Get your 6 digit OCBC Credit Card PIN by following:

OCBC mobile Application*
Download the latest version of OCBC mobile and follow the steps below:
Log in with your User ID and Password
Click "What You Owe"
Choose Card
Click "CREATE/CHANGE PIN"
Set your PIN and reconfirm
PIN successfully set
More information for OCBC mobile registration click here or Call OCBC 1500-999
Sending SMS to 6477**
SMS Format:
OCBC[space]SETPINCC[space]Last 4 Digit Credit Card#Date of Birth DDMMYYYY#Your 6 Digit PIN

For Example:
OCBC SETPINCC 1234#14121990#180825


(*Create PIN through OCBC mobile only for Basic Card Holder)
(**Create PIN through SMS for Basic and Supplement Card Holder using the registered telephone number on the Bank)

IMPORTANT!

OCBC Credit Card is equipped with 3D Secure feature for the convenience and security of your online transactions. Make sure the mobile phone number you use is the same as the number registered in the Bank system.

Beware of fraud in the name of OCBC. OCBC never authorizes any party (including OCBC staff) to:
1. Take back your Credit Card for any reason.
2. Request confidential data such as User ID, PIN, Password, Passcode/OTP and CVV for any reason.


FAQ

Frequently Asked Questions about OCBC FTL Platinum

How do I apply for a limit increase for my Credit Card?
  1. Login OCBC mobile
  2. Click Finance and select Loan
  3. Select the credit card for which the limit increase will be applied
  4. Click Increase limit
  5. Adjust the amount you wish to apply for
  6. Enter transaction pin
  7. Done 
What are the requirements to get an OCBC Platinum Credit Card?

Terms OCBC Platinum Credit Card
Age Main Card Holders aged 21 - 65 years
Additional Card Holders for a minimum of 17 years (Maximum 3 people
Citizenship Indonesian citizen and foreign national
Income Min Income: Rp. 36,000,000 per year.
Personal Identification Documents Photocopy of KTP or
Photocopy of Passport / KIMS / KITAS (For foreigners only) or
Photocopy of Other Bank Credit Cards (For Other Bank Customers)
Income Document Original month's latest salary slip / Statement of Income (Especially Employees and Foreigners) or
Photocopy of SIUP / Company Establishment Deed
Current account / savings account for the last 3 months (only for entrepreneurs) or
Current Account / Savings Account for the last 3 months, Photocopy of Practice Permit and Photocopy of SPT (Professional Only).

How do I get OCBC Platinum Credit Card Reward Points?

Every transaction of IDR 10,000 gets 1 Reward Point and applies multiples

What are the conditions for exchanging OCBC Platinum Credit Card Reward Points?

Terms and Conditions for Exchange of OCBC Platinum Credit Card Reward Points through www.raih.id:

  • Exchange points only through the website at www.raih.id.
  • Redeem Points through the www.raih.id website using the Online Banking User ID and password.
  • For customers who do not yet have an Online Banking user and password to log in to the website at www.raih.id, can register at the nearest OCBC branch office.
  • The entire process of exchanging Credit Card Reward Points can only be done through www.raih.id
  • Points earned from all banking activities, such as savings and credit cards at Bank OCBC will be combined into ONe Points at www.raih.id.
  • Installments and dispute transactions do not get points.
  • Product criteria that are included in the Reedem Points are Credit Card (OCBC Platinum Only), OCBC Debit Card, Savings (conventional and Sharia), and E-Channel (ATM, Internet Banking, Mobile Banking, SMS Banking).
  • Prizes in the form of E-vouchers will be sent to the relevant customer's email address.
  • Points earned by the customer are valid for 12 months from the time the points are formed.
  • The point exchange verification process on the website www.raih.id uses SMS (for Mobile Banking customers) and tokens (for Internet Banking customers).
  • Information about the amount, expiry period and history of points in the website is seen through www.raih.id.
How do you redeem Poinseru?

Points redemption for prizes are made directly through www.raih.id. Here are the steps to exchange your points:

  1. Enter https://www.raih.id/ and see the gift catalog that can be exchanged
  2. Exchange points and get attractive prizes!
  3. Enter the name and information needed to send the prize.
  4. Points redeemed will reduce your previous accumulated points.

For more information about the question and answer exchange question, please visit https://www.raih.id/static/faq

How much is the annual fee for OCBC Platinum Credit Card?

Main Card Rp. 600,000 per year, Supplementary Card: Rp. 300,000 per year (Free of first year tuition fees)

How do I submit an objection or discrepancy of transactions on the OCBC Credit Card?

File an objection due to a transaction incompatibility, no later than 45 calendar days from the date the Billing Statement is sent. Please submit your objections to Call OCBC 1500-999 or + 62-21-26506300 (from abroad)

How do I have a 6-digit PIN on an OCBC Credit Card?

OCBC mobile Application *

Download the latest version of the OCBC mobile Application and follow these steps:

  1. Enter with your USER ID and Password OCBC mobile
  2. Click ""Your Obligations""
  3. Select the Credit Card that you want to set the PIN for
  4. Click ""CREATE / CHANGE PIN""
  5. Set the PIN you want and reconfirm
  6. PIN successfully created

(* Create PIN via OCBC mobile only for Primary Card holders)"

How do I block a credit card if it's lost or stolen?

Credit Cardholders can simply contact OCBC Tanya 1500-999 or + 62-21-26506300 (from overseas) for the process of blocking a lost Credit Card and submit a credit card replacement at a cost of IDR 200,000 for OCBC Nyala, 90N, Pet Lovers Platinum, Star Wars Platinum, Platinum and Titanium Credit Cards and costs IDR 2,500,000 for an OCBC Voyage Credit Card.

Are there any fees charged for applying for credit card installments?

The fee charged for the installment application is IDR25,000 per transaction

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