Further Information

Great Heart Attack Protection is an insurance product issued by PT Great Eastern Life Indonesia. This product provides a 100% Sum Assured benefit if the Insured is diagnosed with a Heart Attack.

A heart attack condition resulting from death (infarction) of a portion of heart muscle due to inadequate blood supply to the heart, where this critical illness condition must meet the criteria below:

1. Typical chest pain during the attack.
2. Specific ECG changes indicating new ischemia, with the appearance of pathological Q waves and ST segment changes in at least 3 leads in the affected area of the heart.
3. Elevation of specific cardiac enzymes, such as CK-MB, Troponin T, and Troponin I.

The Insured is the individual covered under the life insurance policy against potential risks arising to themselves.

Last Birthday Method.

The policyholder can pay premiums via OCBC Virtual Account.

Simplified Underwriting, through a Health Declaration only.

60 calendar days calculated from the Policy effective date.

Purchases are made via a link directed to the GoGreat platform (Great Eastern's platform), where the Customer independently completes the purchase and payment through the platform.

1. The Policyholder or Insured or Beneficiary is obliged to notify the Company in the event of an insured event (claim) under the terms of the Policy by filling out the claim form specified by the Company and completing the claim document requirements and submitting them to the Company.
2. The time limit for submitting a claim for this Insurance Benefit is 90 (ninety) calendar days from the occurrence of the covered risk under the Policy. In the event that the claim submission for Insurance Benefits exceeds the specified time limit, the claim shall expire. Consequently, the Company will refuse to process the claim submission for Insurance Benefits under the Policy.
3. The Company will make the claim payment for Insurance Benefits after the Company receives the documents referred to in the Special Terms and Conditions in full and approves the said claim.
4. The Company will make payment for the Insurance Benefit claim in accordance with the Company's approval no later than 14 (fourteen) Working Days after the Insurance Benefit claim is approved by the Company.
5. The Company specifies the supporting documents as follows:
   1. Critical Illness claim form issued by the Company, fully and correctly filled out by the Policyholder/Insured.
   2. Doctor's medical certificate for the Critical Heart Attack claim corresponding to the specific type of Critical Heart Attack suffered by the Insured.
   3. Medical records/medical summary of the Insured or other relevant supporting medical documents (lab results, CT scan, MRI, X-ray, etc.).
   4. Proof of identity, such as an Identity Card (KTP), Family Card (KK), Driver's License (SIM), passport, or other valid official identification issued by authorized authorities belonging to the Policyholder/Insured.
6. The Company reserves the right to request other supporting documents determined by the Company if deemed necessary regarding the payment of the above Insurance Benefits. Such documents may be submitted to the Company electronically without requiring hard copies (in electronic copy format).
7. The Company reserves the right to investigate all claims submitted by the Policyholder, and the Policyholder is obliged to provide and/or present original documents required by the Company as well as provide statements to the Company if necessary.
8. In the event that the Policyholder holds more than 1 similar Policy for the same Insured with a total Sum Assured exceeding IDR 500,000,000 (five hundred million IDR), the Company will only pay Insurance Benefits up to a maximum of IDR 500,000,000 (five hundred million IDR) per life, provided that the terms for Insurance Benefit payment under the Policy are met. Subsequently, the Company will refund the Premium paid by the Policyholder for the Policy under which no Insurance Benefits are paid.
9. The Company reserves the right to request the Insured to undergo a medical examination by a Doctor appointed by the Company if deemed necessary in connection with the claim investigation process conducted by the Company.
10. In the event that the Policyholder submits a Critical Heart Attack Claim during the Waiting Period, the Company will not pay the GREAT Heart Attack Protection Insurance Benefit, the Policyholder's coverage will terminate, and the Premium will be refunded to the Policyholder.